Alexander "Xan" Penrose founded Penrose Computer MarketGroup, Inc. in 1993. Since 1995 we have used
the trade name CYBERCity. In 2000 we purchased the eight thousand square foot building we current operate from at 455 Court Street, Binghamton, NY.
Primary Business Units
Corporate Sales & Procurement
We represent the major software and products manufacturers in the computer industry today. We
specialize in specifying and procuring the correct solutions for our customers. As a value added
reseller of these leading manufacturers we maintain the knowledge base to save time and money when
procuring the solutions that are required in today’s fast paced world.
Technology Solutions & Support
Our Systems Engineering, Installation and Support services are second to none in our region. From
break-fix to high level Internet security we have the expertise and experience to get the job done and
support our customers’ networks.
Training & Consulting
Our Training Department operates two classrooms as well as onsite training services. We train in the
major software applications, particularly the Microsoft Office products. Our training is oriented
toward business productivity. We also offer consulting services and database development
services in Access and SQL based solutions.
Web Development & Hosting
Our Web Department offer web site development services, email, and DNS hosting services. Our email and
hosting services are run from our facilities. We are not a reseller of other hosting provider
services. This means we can provide the personal response and support small business need when they
begin doing business over the Internet.
The Customer and the Technology are at the center of our business
All of our business units are designed to support the customers' needs. Above all else our goal is to
develop lasting partnership relationships with our customers, which return value to them. We believe
we are at the cutting edge of some very exciting developments in the evolution of the PC and the
Internet connectivity revolution.
Service and Support Contracts
It doesn’t matter if you’re a home user, small business or a global enterprise, computer downtime can
cost you serious money. At CYBERCity we offer you a choice of comprehensive programs designed to help
prevent problems from occurring in the first place - and, if they do occur, to quickly and efficiently
resolve them and get your systems working flawlessly again.
Our Custom Preventative Maintenance programs are designed to fit your schedule and the needs of your
business. From regular cleaning of your equipment to preventative care for your storage media, or Virus and Spyware removal, we can help prevent many problems that can cause costly downtime.
Service and Repair
Every now and then, your computers, servers or printers may need servicing. CYBERCity has the right
maintenance plan for both your warranty and non-warranty repairs
At your site or in our shop
Our Technicians and System Engineers will gladly work directly on your site. If you don’t require on-site support,
you can save money by working with us on a carry-in basis. Just drop your equipment off at the CYBERCity Depot and our technicians will diagnose your problem and call you to explain your options for proceeding with the repair.Installations and Upgrades.
Let us help you determine your upgrade paths, workflow management and system requirements.